How do I report fraud on my account?

The process for reporting fraud is dependent on the type of transaction within your account. Please refer to the following to determine which report is required for you to complete.

Credit Cards: If you are reporting fraudulent transactions involving your credit card, please call us at (800) 449-7728.

Debit Cards: If you are reporting fraudulent transactions involving your debit card, please complete the Visa® Fraud Form.

Check Fraud: If you are reporting a transaction involving a fraudulent check, please complete the Fraudulent Check Form.

ACH (Electronic Payment) Fraud: If you are reporting a transaction that was taken from your account electronically, please use the Unauthorized Withdrawal Form.

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