How do I update my email or phone number associated with Zelle on my account?

Log into Jovia Financial Credit Union's Online Banking or Mobile app and select "Zelle®". Next, navigate to the settings tab. Here, you can update your email and phone number by clicking the plus sign “+” next to your current email or phone number. Once updated, be sure to verify the new email or phone number to ensure you are ready to continue sending a receiving money with Zelle.

Users can have up to two emails addresses and two U.S. mobile phone numbers associated with Zelle. You can use Zelle at multiple financial institutions, but you must have a different email address or mobile phone number linked to each account you enroll with Zelle. If you try to use the same email address or mobile phone number to enroll with Zelle at multiple financial institutions, you will receive an error message.

Back to Knowledge Base