How does an Interactive Teller Machine (ITM) work?
Interactive Teller Machines, or ITMs, allow you to interact with a live, personal teller on-screen face-to-face. Using a video camera and microphone in the ITM, your video and audio is transmitted to our Member Contact Center in Uniondale, NY. Cameras and microphones at our Member Contact Center transmit your interactive teller's image and voice back to you. It's just like Facetime or Skype, except you can deposit money and check balances, or, better yet, get money!