How does Zelle work?

When you enroll with Zelle through your online banking account, or mobile banking app, your name, the name of your credit union, and the email address or U.S. mobile number you enrolled is shared with Zelle (don’t worry, no sensitive account details are shared with Zelle ).

When someone sends money to your enrolled email address or U.S. mobile number, Zelle looks up the email address or mobile number in its "directory" and notifies you of the incoming payment. Zelle then directs the payment directly into your bank account, all while keeping your sensitive account details private.

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