My car was totaled or stolen and my insurance company issued payment to the credit union, how do I get my title and/or lien released?

Once we receive payment from your insurance company, the funds will be applied toward paying off your loan. The credit union will send a lien release on the vehicle directly to the insurance company regardless of whether the payment received is enough to satisfy the entire payoff balance. If we have physical custody of your title, we will release it to the insurance company along with the lien release.

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