Someone sent me money with Zelle, how do I receive it?

If you are already enrolled with Zelle, you do not need to take any further action. The money will move directly into your bank account.

If you are not yet enrolled with Zelle, follow these steps:

  • Click on the link provided in the payment notification you received via email or text message.
  • Select Jovia Financial Credit Union.
  • Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification - you should enroll with Zelle using the email address or U.S. mobile number where you received the notification to ensure you receive your money.

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