Do I need to re-enroll to use Jovia's Automated Telephone Banking system?
Yes. We updated our Automated Telephone Banking system with our enhancement, so you need to register to use the upgraded system. Don’t worry, it’s easy. The first time you call after our system enhancement, you will need to enter your member number, your social security number and your state-issued driver’s license identification number. When you dial in, just listen carefully and follow the prompts.
If you are having trouble accessing your account, give us a call at 1-855-JOVIA4U. We're here to help.