Will I be asked for my identification at the branch?

In observance of Martin Luther King Jr. Day, Jovia will be closed Monday, January 18th.

Know before you go. Visit our Coronavirus Resource Center to learn about service updates and safety requirements before your next trip to the branch and to get information about stimulus payments. Learn more

Due to COVID-19, all in-branch service, excluding teller transactions, continues to be by appointment only. Schedule an appointment

Will I be asked for my identification at the branch?

Yes, for added protection, we may scan your license or other identification the first time you visit a branch office after the technology upgrade. This will allow us to identify you whenever you visit a branch to safeguard your account.

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