Will my statement(s) look different? Why isn't my mortgage account listed on my statement?
Our account statements will remain the same, except for members who have a mortgage with us.
Now, mortgage account information is provided as a separate mortgage bill about two weeks prior to your next payment. (This information will no longer be included on month-end statements.)
Your new mortgage bill will provide you with the most current information about their mortgage at Jovia. It will also include a tear-off coupon that can be mailed-in with your next payment, or, you can opt to pay online. As a result of this change, we will no longer issue any new mortgage payment coupon books after June 1, 2020. However, you’re welcome to use any remaining coupons you have.